It starts with Demand Generation...
We take time to understand our clients, their products and services and their business objectives.
We analyse data to fully understand our clients' customers, what they look like, why they buy, how they respond and how they engage.
We then create campaigns that engage with potential customers, through their preferred channels and in ways that will attract genuinely interested prospects that want to connect.
Our technology drives these campaigns across all the right media channels and can deliver a multitude of campaigns specific to multitudes of audiences seamlessly.
Coupled with real time reporting, we continually scrutinise metrics, conversions and ROI to improve response but drive down costs.
We then close the sale. Whether it’s a web based enquiry, and inbound phone call or a request for a call back, we are set up to maximise the sales opportunity.
We handle SMS responses, on-line techniques like email follow up and sms messaging.
All of our activity is designed to close the sale and optimise the customer journey, quickly, efficiently and with a great ROI.